Simply browse your favorite products on Lumbertale Official Website, add them to your cart, and proceed to checkout.

Yes! Once your order is shipped, tracking details will be shared with you via email or message.

Orders can be canceled before dispatch. Once shipped, cancellation may not be possible.

Popular products may sell out quickly, but we’re always crafting new pieces. Stay tuned for restocks and launches!

Currently, customisations are not guaranteed. You can contact our support team to check availability for specific requests.

Yes, returns are accepted for damaged or incorrect products within the specified return window.

Reach out to our support team with your order details and product images for quick assistance.

Refunds are processed after the returned product passes quality inspection.

To initiate a return, contact us within 48 hours of delivery via:

Hello@lumbertale.com

Contact us on Whatsapp

Our team will guide you through the process.

We support secure online payments including UPI, cards, net banking, and more.

COD availability depends on your location and product category.

Shipping offers may vary during promotions and special launches.

Every Lumbertale product is packed with high care to ensure safe and secure delivery to your doorstep.

Delivery timelines depend on your location, but we always aim for timely dispatch and careful handling.

Contact us immediately with photos, and our team will assist you quickly.

Yes! We love partnering with creators who align with the Lumbertale aesthetic and story-driven vision.

Reach us through our official website or social media handles for support, collaborations, or queries.

We are open to partnerships with brands and businesses. Contact us with details for consideration.

Yes, we support bulk orders and corporate collaborations. Please contact our team for customised assistance.

Crafted carefully by skilled local artisans with attention to every detail.

Absolutely. Supporting local talent and labor is at the heart of Lumbertale.

Every product goes through thoughtful crafting, checking, and careful packaging before reaching your doorstep.

Our support team is available during standard business hours with an aim to respond to all queries. Please contact us via phone or email for assistance.

We aim to respond to all queries within 24–48 working hours but as quickly as possible.